Fast-track your tech check-up! To expedite your same day computer diagnostics test, please have the following items ready.
For PCs, if you have BitLocker or any passwords set on the computer (BIOS, login, etc.), please provide all of these. If your device is Apple, please have Find My Device turned OFF.
Additionally, providing a complete problem description with as much detail as possible allows our technicians to get to work as quickly as possible.
Your device
Your power adapter
Temporary login credentials
